The full name for this project is "Support Service Solutions: Strategy and Transition"
The service industries today represent over 70% of all employment in the USA and Europe and this figure is increasing at a significant rate. Even from within the manufacturing sector, organisations view a significant percentage of their efforts being service-related, and increasingly manufacturers are exploring strategies for evolving their product offerings into service-based ones.
The overall vision for the research proposed is to establish an academic focus that will inform and lead the continued transformation of the UK economy towards increasing value generation from product related services. It will immediately benefit current practitioners, especially in aerospace and defence through the development and application of related research thinking, and provide a clear academic foundation to lead the development of capability increasingly critical to the UK economy.
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